Privacy Policy & Terms of Service

Effective Date: August 2025

Comedy on Collins (“we,” “us,” or “our”) is committed to protecting your privacy. This notice explains what we collect, how we use it, and the choices you have. By using our website or services, you agree to this Privacy Policy and our Terms of Service below.

Information We Collect

• Contact data you provide (e.g., name, email, phone, messages, reservation details, event interests).
• Account and authentication data if you create an account or sign in (e.g., unique identifiers from our identity provider).
• Payment or ticketing data collected by third‑party processors (e.g., Eventbrite, Stripe) when you purchase tickets or add‑ons; we do not store full card numbers.
• Usage data (e.g., IP address, device/browser type, pages viewed, time on page, referring URLs) via logs and analytics tools.
• Cookies & pixels for essential site functions, analytics, and advertising measurement.
• Media interactions (e.g., when you play videos in our gallery) for performance and abuse prevention.

Sources of Information

We collect information directly from you, automatically from your device, and from service providers that support our website, ticketing, analytics, advertising, and communications.

How We Use Information

• Provide, secure, and improve our website, events, and digital content.
• Process inquiries, reservations, ticket purchases, and customer support.
• Send transactional messages and, with your consent where required, marketing communications (email/SMS).
• Measure site performance, content engagement, and campaign effectiveness.
• Detect, prevent, and address fraud, abuse, or violations of our Terms.

Cookies, Analytics & Ads

We use cookies and similar technologies for authentication, preferences, analytics, and advertising measurement. We may use tools such as Google Analytics and social pixels (e.g., Meta, TikTok) to understand performance. You can control cookies via your browser settings; blocking some cookies may impact site features.

Sharing of Information

We do not sell your personal information. We share limited data with vendors who help us operate our services, subject to contractual confidentiality, including:

• Hosting & infrastructure: AWS (e.g., S3, CloudFront, Lambda).
• Identity & authentication: Amazon Cognito (for sign‑in).
• Ticketing & payments: Eventbrite, Stripe (they process payments under their own policies).
• Email/SMS & communications: providers that send messages on our behalf.
• Analytics & pixels: platforms that provide aggregated insights and ad measurement.
• Legal & safety: if required by law, to protect rights, safety, or to investigate misuse.

Data Retention

We keep personal information only as long as needed for the purposes described above, to comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and legal requirements.

Your Choices & Rights

• Access/Update: You may request a copy of the personal data we hold about you and ask us to correct it.
• Delete: You may request deletion of your personal data, subject to legal exceptions.
• Opt‑out of marketing: Use the unsubscribe link in emails, reply STOP to SMS (where available), or contact us.
• Do Not Track: We currently do not respond to browser DNT signals.
• California/US privacy: Where applicable, you can request access/deletion and opt out of certain sharing for cross‑context behavioral advertising. We do not knowingly sell personal data.

Children’s Privacy

Our site and events are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Security

We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information we process. No system can be guaranteed 100% secure.

International Visitors

Our services are operated in the United States. If you access them from outside the U.S., you consent to the transfer of your information to the U.S. and the processing of your information in the U.S.

Changes to This Policy

We may update this policy from time to time. If we make material changes, we will post the updated version here with a new effective date.

Contact Us

Email: info@comedyoncollins.com
Mailing: Comedy on Collins, Miami Beach & Broward, FL

Terms of Service

By using our website or attending our events, you agree to these terms:

• Ticketing & Reservations: Ticket availability, pricing, and seat/table assignments are subject to change. Third‑party ticketing (e.g., Eventbrite) is governed by their terms.
• Refunds & Cancellations: Unless stated otherwise by the event listing or venue policy, tickets are non‑refundable. If an event is canceled or rescheduled, you may be offered alternatives per the ticketing platform’s policy.
• Admission Policies: Venues may enforce age limits, dress codes, and minimum purchase requirements (e.g., two‑drink minimum). Management reserves the right to refuse entry or remove any person for safety or policy violations.
• Content & Conduct: Recording, livestreaming, or distributing show content without permission is prohibited. Harassment, abusive behavior, and illegal activity are not tolerated.
• Intellectual Property: All site content, logos, and materials are owned by Comedy on Collins or our licensors and may not be used without written permission.
• Disclaimers: Our services are provided “as is” without warranties of any kind to the fullest extent permitted by law.
• Limitation of Liability: To the fullest extent permitted by law, Comedy on Collins is not liable for indirect, incidental, or consequential damages.
• Indemnification: You agree to indemnify and hold us harmless from claims arising out of your misuse of the site or violation of these terms.
• Governing Law: These terms are governed by the laws of the State of Florida, without regard to its conflicts of law rules.

Questions about these terms? Contact info@comedyoncollins.com.